Your Account
Your Details
You can view and change your contact details at any time. Click here to modify your details.
Change your password
We recommend that you change your password occasionally to maximise your security. Click here to change your password.
Purchases, Delivery and Returns
Your Shopping Cart
Your shopping cart contains any items you have ordered but not yet paid for at the checkout. Click here to view your shopping cart.
How long will delivery take?
Concept Partners will dispatch all in-stock items from our warehouse within 48hrs of receipt of order. For urgent deliveries and VIP courier requirements please contact Michael Ball on +61 2 9557 7488 at Concept Partners to discuss costs involved. For Standard delivery times of in-stock merchandise please refer to the chart below:
| NSW | Days | ACT | Days |
| Sydney Metro NSW Regional | 2 3 | Canberra | 3 |
| QLD | Days | VIC | Days |
| Brisbane Metro QLD Regional | 3 4 | Melbourne Metro VIC Regional | 2 3 |
| WA | Days | SA | Days |
| Perth Metro WA Regional | 5 7 | Adelaide Metro SA Regional | 3 4 |
| TAS | Days | NT | Days |
| Hobart Metro TAS Regional | 5 7 | Darwin Metro NT Regional | 5 7 |
Your order status
Are you wondering about your order? You can view the status of previous orders you have placed with us. Click here to view your order status.
Returns
Did you receive something that is not quite right? Click here to view our returns policy.
Tips, Hints and Frequently Asked Questions
How many items can I order at once?
As many as are available. The online catalogue displays “live” quantities available of each item.
What if there is not enough stock available?
Stock levels are monitored and maintained according to standard usage levels. If you require a quantity greater than is available, please contact Ross Stevenson on 02 9557 7488 at Concept Partners.
Privacy
Concept Partners Privacy Policy
Find out what information we gather and how we use it. Click here to view our privacy policy.
Shopping
Tax
Click here to learn about taxes charged on stripe.conceptpartners.com.au.
Currency
Our website retail prices are denominated in Australian dollars (ex GST). Click here to learn more.